Which general purpose for interpersonal communication refers to controlling, directing, or manipulating behavior?

The general purpose for interpersonal communication that refers to controlling, directing, or manipulating behavior is influencing. This purpose emphasizes the ability to persuade or guide others' actions, thoughts, or feelings towards a desired outcome.

When one engages in influencing communication, the focus is often on motivating others to adopt a particular viewpoint or take specific actions. This can be seen in various contexts, such as leadership scenarios where a leader aims to steer their team towards a common goal, or in therapeutic settings where a professional seeks to encourage positive behavior changes in clients.

The other purposes—playing, helping, and relating—do not primarily focus on the aspect of control or direction. Playing typically involves engaging with others in a light-hearted or enjoyable manner, while helping centers on providing support or assistance to another individual’s needs. Relating focuses on building connections and fostering relationships rather than exerting influence over someone’s behavior. Each of these serves different functions in interpersonal communication but does not encompass the same intention as influencing.